Last month I helped somebody with an almost identical problem – no customer service, no reception on the line, etc., and it worked out ok. What we did was to contact the consumer division of the state’s attorney general’s office and made a complaint. Within a month, not only did the company (I think it [...]
Have you ever been to a business event and noticed how interested people seem to be in everyone else? The long and short of their noticeable efforts is to make connections with other business people. To some this process can seem disingenuous, but in most cases this networking activity can mean the difference in getting [...]
Experts say within the next five years, two-way video communications will be the new cutting edge way of doing business. The banking industry already has started to deploy “virtual tellers” at branch offices while the retail industry is apparently gearing up to introduce “virtual store clerks.” What is the Basic Problem of Customer Service? [...]
With a determination to get the very best out of their employees, College Works Painting is fully committed to developing leadership skills in each and every one of their painters. Every individual within the company understands and accepts the mission and purpose set forth by the painting company and adheres to ensuring top-notch customer service [...]
Only 4% of UK customers have had a positive call centre experience, YouGov surveys have shown. Over a third of customers get so annoyed and frustrated that they have resorted to shouting and swearing. OneCompare.com an online mobile phone comparison website conducted a survey in 2005/2006 which revealed that 39% of customers were dissatisfied [...]
Electric floor heating systems are nowadays used extensively both in household as well as industrial applications. They are especially great to beat the chill during the winter season. These systems come both in a line and low voltage floor heating system. Low voltage electric floor heating system The low voltage electric floor heating system is [...]
Air knives are perhaps the most popular options today in almost all industry sectors. And the reasons are not hard to find, they are economic, cost effective and at the same time do not compromise on performance. Here are a few areas where an air knife is used extensively: Air knives and conveying systems Air [...]
